Last updated: May 29, 2026
By accessing or using the Soap platform ("Platform"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Platform.
Soap is a franchise marketing platform operated by The Digital Wash Florida LLC ("TDW"). The Platform provides branded sub-sites, content generation, review management, Google Business Profile management, performance reporting, and related services as described in your Order Form or Service Agreement.
You must provide accurate, complete information. One account per individual. You are responsible for maintaining password security. You must be at least 18 years of age. You must notify TDW immediately of any unauthorized access.
You agree not to:
You are responsible for the accuracy of content published through the Platform. TDW generates content on your behalf using AI and human review. All generated content is reviewed before publishing. You may request changes to any content before or after publication. TDW reserves the right to remove content that violates these Terms.
Fees are set forth in your Order Form (for corporations) or Service Agreement (for franchisees). Subscriptions auto-renew unless cancelled per the applicable agreement. No refunds for partial months. TDW may update pricing with 60 days written notice.
Franchisee marketing tiers (Local, Growth) are month-to-month after an initial 3-month minimum commitment. Franchisees may cancel marketing services with 30 days written notice after the commitment period. Downgrades are effective at the end of the current billing cycle. No refunds for partial months.
You own your data. TDW processes your data solely to provide the Platform services, as described in our Privacy Policy. Data export is available on request and will be provided within 30 days.
The Soap platform, including all code, algorithms, designs, and documentation, is owned by TDW. Content created for your business is owned by you. AI-generated content is licensed to you for perpetual business use.
The Platform integrates with third-party services including Google, Stripe, Supabase, and Anthropic. These services are governed by their own terms. TDW is not liable for outages or changes to third-party services.
TDW does not guarantee specific search engine rankings, lead volumes, review scores, or revenue outcomes. Results depend on market conditions, competition, client participation, and other factors outside TDW's control. The Platform is provided "as is" without warranties of any kind except as expressly stated in these Terms or the SLA.
TDW's aggregate liability shall not exceed the total fees paid by you in the 12 months preceding the claim. In no event shall TDW be liable for indirect, incidental, special, or consequential damages.
Either party may terminate with 30 days written notice per the applicable agreement. Upon termination, your data will be available for export for 30 days. After 30 days, data is permanently deleted.
TDW may modify these Terms with 30 days advance notice via email. Continued use of the Platform after the notice period constitutes acceptance of the modified Terms.
These Terms are governed by the laws of the State of Florida. Any disputes shall be resolved in Hillsborough County, Florida.
For questions about these Terms, contact:
ops@getsoap.app
The Digital Wash Florida LLC
Tampa, FL